Only the registrant is authorized to request for login information or modifications to an account/domain. But anyone with access to an account can modify that account’s contact information or the name server information for all the domains within that account. If the listed registrant is no longer an authorized contact of the company the domain name is registered to, the company must send to AIT (via fax to 910-321-1390) a signed, notarized letter on company letterhead requesting login information for the account. The company should include verifiable contact information to ensure AITDomains can communicate the new login information
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